A.C. Audio Online Reviews

4.9 Rating 317 Reviews
98 %
of reviewers recommend A.C. Audio Online
Read A.C. Audio Online Reviews
Visit Website

Phone:

0113 386 9080

Email:

sales@acaudio.co.uk

Location:

Hawksworth Commercial Centre, Elder Road
Leeds
LS13 4AT

Write Your review

Tell us how A.C. Audio Online made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
A.C. Audio Online 5 star review on 22nd March 2017
Marie Hunt
A.C. Audio Online 5 star review on 22nd March 2017
Marie Hunt
A.C. Audio Online 5 star review on 22nd March 2017
Marie Hunt
A.C. Audio Online 5 star review on 22nd June 2016
John Kirk
Anonymous
Anonymous  // 01/01/2019
Very good prices and excellent service - and all in stock too!
Helpful Report
Posted 7 years ago
Ordered on Friday, delivered on Monday!! Great service, great deal. Thanks.
Helpful Report
Posted 7 years ago
We (the band 3 Days Later) would like to thank A.C. Audio and HH for the exceptional service we received. Days before we were to provide PA for a charity festival for other acts and ourselves to perform though our rig blew up. A.C. Audio pulled out all the stops to ensure a new PA arrived ASAP direct to the festival venue. In conjunction with their relationship with HH together; the festival PA arrived on time. The event (A Pirate festival) smashed last years total by raising over £2000 for Berwick and District Cancer Support Group. Its at times like this you have to know you are dealing with truly competent professionals. We are so glad we chose to deal with A.C. Audio. Many Thanks John Kirk 3 Days Later
A.C. Audio Online 5 star review on 22nd June 2016
Helpful Report
Posted 7 years ago
AC Audio are a great company to do business with. Kay Wilkinson and Steve Eaton have been of great assistance with this and our initial purchase of a PA system.
Helpful Report
Posted 7 years ago
Hassle free purchase with very quick delivery!!
Helpful Report
Posted 7 years ago
Thanks Andy!
Posted 7 years ago
I knew that the microphone would take 3-5 days to come in but I didn't expect to have no communication after a week. I had to chase to get a response as to the whereabouts of my order. After chasing an apology was offered along with information from the supplier. Shouldn't have to do this.
Helpful Report
Posted 7 years ago
Hi Sterling, I'm really sorry about your wait for this product. Unfortunately the item has been out of stock with Shure and we've been waiting for an ETA from them. We do have this issue from time to time when suppliers are out of stock but do try to keep all customers informed. Apologies if this has caused you any inconvenience.
Posted 7 years ago
Fantastic service, Fast Delivery and Great quality!
Helpful Report
Posted 7 years ago
Thanks Samir!
Posted 7 years ago
Ordered a Yamaha DXR10 and it was dispatched swiftly. The courier company were a little inefficient though...not up to DPD's standard, but I got the order after a few days. Would shop at AC again...
Helpful Report
Posted 7 years ago
Thanks Clive. We have taken up the issue with the courier company but if you need anything else, do get in touch. Thanks
Posted 7 years ago
Excellent service and very quick delivery, will definitely be using again.
Helpful Report
Posted 7 years ago
Thanks Lewis! Do let us know if you need anything else in the future.
Posted 7 years ago
Courier company need to be changed, they just left the item on doorstep which needed to be signed for the package was marked as signed for. No one was in the property at the time!
Helpful Report
Posted 7 years ago
Thanks for the feedback and sorry about the misunderstanding with the delivery. We have taken this up with the couriers as we are always on the look out to better our services as well as the customer shopping journey.
Posted 7 years ago
This is the second time I've purchased from this shop. Both times the purchase hasn't been straight forward for reasons out of their control and both times they have been really efficient and obliging.
Helpful Report
Posted 7 years ago
Very fast, accurate. Repeat customer.
Helpful Report
Posted 7 years ago
Thanks Kevin!
Posted 7 years ago
Fantastic customer service!!! called up and spoke to Kay about a price match and she sorted it out 5 mins later. Goods arrived when stated (one product was unavailable hence next day option had to go on hold until it arrived) and arrived well packaged. A very good and competitive company and I'm sure I'm always going to check on their website first before I purchase audio equipment in the future.
Helpful Report
Posted 7 years ago
Thanks Azim, always nice to have a great review! Thanks for shopping with us and do come back to us if you need anything else. Many Thanks
Posted 7 years ago
Delighted with my product. Just buy!
Helpful Report
Posted 7 years ago
good quality headphones, arrived in good time, overall good experience, would provably buy things from here again. Only complaint is that the cord of the headphones is really long but I haven't found it too much of a hindrance to be honest.
Helpful Report
Posted 7 years ago
fantastic quality value and really great service Thanks you.
Helpful Report
Posted 7 years ago
Thanks Howard!
Posted 7 years ago
Although It must have been obvious to the woman who answered my call that I had very little knowledge she was really professional and efficient and my order was delivered (well packed) the next day
Helpful Report
Posted 8 years ago
Hi David, thanks for the review! Let us know if you need anything Audio related in the future. Many Thanks
Posted 7 years ago
Everything perfect Except the tnt service but it's not A.C.Audio Online's fault
Helpful Report
Posted 8 years ago
Thanks for the review! Unfortunately there are sometimes delays with courier next day shipments. We'll take a look into the issue with the courier but do come back to us if you need anything else Audio related.
Posted 7 years ago
I was very impressed with the live chat system for all my pre-sales support questions. Kay was extremely helpful in answering all queries I had and ensuring I was buying the best product for my needs. Overall a great experience and I'd be happy to deal with AC Audio again in the future. Thank you,
Helpful Report
Posted 8 years ago
the delivery was on time
Helpful Report
Posted 8 years ago
Hi Joseph Thank you for the review. We are glad goods arrived with you on time. AC Audio
Posted 8 years ago
A.C. Audio Online is rated 4.9 based on 317 reviews